New Helen’s beauty salon

I booked an SNS manicure at New Helen’s Beauty Salon through Groupon and was pleasantly surprised. Bobo, the nail tech and owner, is amazing at what he does. He’s super detail-oriented, takes his time, and really makes sure your nails come out clean, smooth, and natural-looking. I’ve had SNS done at other places before, but his work is definitely one of the best I’ve experienced. The salon itself isn’t the most modern or fancy, but it’s comfortable. What really stands out is the quality of Bobo’s work and the fair pricing. You can tell he genuinely cares about giving each client a good experience. If you’re looking for a solid SNS manicure that lasts, I’d definitely recommend giving this place a try!

Rosa is very sweet and they do not charge to remove preexisting gel, however, on the phone I was told a gel pedicure was $30 but at the salon I was told $35. Not a huge price shift but I don’t like being misinformed because I’ll never know if it was a gimmick to get me through the door. The pedicure seating is not adjustable and made of wood (there’s a cushion) with no place to rest your head. The place you rest your feet is the corner of a marble edge. Highly uncomfortable. The other girl working seemed to only be comfortable with Rosa answering the phone although they both speak English. This resulted in me being left with cold or unattended feet over 5x within 10 min which was a bit frustrating. I was also dissatisfied with how my toes turned out. My big toenails were filed slanted and the white polish is gappy as in there are visible gray areas. I wouldn’t go back.

Rosa seems nice on the outside. But she's very unreliable. I called otp before I went in and she said I could come in earlier if I wanted but I kept my appointment. When I got there on time she took another customer because she thought I didn't show up earlier. When I said I could wait she refused and said she could no longer take me for the day. That was only around noon. Glad I didn't end up using her. If you insist to use their services, make sure you're super clear on the time since they don't honor the appointment system and are wishy-washy with customers.